Customer Feedback

We take your holiday arrangements seriously and personally. Seriously in that we ensure every aspect of your holiday runs like clockwork. From your tickets arriving on time to your airport transfers running smoothly, and your hotel being up to your expectations. We are there with you every step of the way, as we are serious about being the best at what we do.

We take it personally to arrange the finer details of your holiday so that they perfectly suit your preferences. Whether you are concerned about the location of your room, or the contents of your breakfast, we will go beyond our call of duty to try and ensure your requests are met to their finest.

This personal attention is the ethos of our service culture at Direct Traveller. We take it personally that you enjoy your holiday.

Dont just take our word on it, read what our clients have to say about us.

We just had to write this email to thank you for all your arrangements with regard to our recent holiday in October/ November 2012.

Everything about it - the wonderful hotel Momento in Istanbul and the Green Holiday Village near Girne, the choice of airline (Atlas), the transfers in Cyprus and the helpful recommendations of your rep made this a memorable holiday break that we will remember for a long time. So often people are ready to complain, but do not readily give credit where it is due. Our whole experience with your company has been without fault and we thank you for this.

PS - the weather was brilliant too!!

Allan and Ros Biddle

We have just returned from a wonderful holiday, staying at the Malpas hotel. All your reps were wonderful and helpful and on hand most of the time. We are very pleased we used your company again. Thank you.

Can you tell me if you arrange holidays anywhere else besides Cyprus?

Sandra Bromberg

We would just like to thank staff at Direct Traveller and the Mercure Hotel in Northern Cyprus for a lovely holiday.

Every thing went smoothly and we had a great time


Sharyn & Bryan Marks

Dear Hisham
I would like to thank you for your assistance in booking the flight back to the UK when we had to return home on Tuesday 11th September due to an emergency at home. Anyway, thanks again for your kind help and efficiency without which we would have struggled, Val's Mother is recovering well from the emergency operation.

Best Wishes,
David & Val Cookson.

For the attention of Guner!

Just to say we had the most wonderful holiday ever. Everything went according to plan, including transfer to and from Larnaca Airport (first time we had flown this direction!) Almond Village was absolutely lovely, nothing too much trouble for the owners and other staff. Thank you also Guner for putting through our wedding anniversary reminder on 1st September. We had a lovely bottle of wine and some flowers left for us - first time this has ever happened!

Thank you again - will hopefully be able to go again next year with you.


Suzie Utting

I feel I must write too you about our recent holiday in Northern Cyprus at the Ship Inn Hotel.

The hotel was excellent and the staff were very friendly and helpful and our rep Khalid was really good,also your questioniar which I do not normally fill in was none intrusive.

My wife and I had a very good time and above all it was excellent value for money,we would definetely recommend this holiday to anyone.

PS do you have any brochures for destinations and if so could tou please send me one adress

Mr M Crosto