ATOL 5819 - ABTA K8266/W9805
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Excellence in Service

At Direct Traveller, we are proud of our excellent customer service. But don’t just take our word for it: our North Cyprus representative offices were named ‘The Tourism Travel Company’ of the year in 2010, at the North Cyprus Consumer Awards. We can truly claim to be the benchmark for customer service.`

Our Direct Traveller North Cyprus office is staffed by a team of true professionals. To take care of you throughout your holiday, we start with our dedicated consultants looking after day-to-day reservations. On arrival at the airport, you will be greeted by a Direct Traveller representative and transferred to your hotel. After you’ve had time to settle in, you’ll have a welcome meeting with your designated rep, who will give you a detailed introduction to the island and provide you with all the information essential for your stay. The welcome meeting is a great opportunity, not only to meet your rep and get information, but also to book some of the exciting tours and excursions that we arrange to let you see more of the island. If you want to explore North Cyprus yourselves, this is also a chance to book a few days car-hire and set off on your own adventures.

Our reps are highly-trained and knowledgeable about North Cyprus. They are available to you throughout your stay, 24 hours per day, seven days per week. You can see them as little or as often as you choose. Our team of reps is headed up by a Head Rep, responsible for guiding them and maintaining our high standards.

So, with all this customer service, what’s left for you to do? Simply, to sit back and relax, enjoy your holiday and let us take care of you until it’s time to go back home. Our promise to you is that you, the customer, will always be our number one priority.

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