Privacy policy

 

In order to process your booking, we need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. (If we need any other personal details, we will contact you personally) We are entitled to assume that you consent to our holding, using and passing on in connection with your holiday the information you give us (including details relating to your physical or mental health or condition) unless you tell us otherwise in writing.

We may use your personal information to send you information on company updates, other services and products available from us and companies under our control which may be of interest to you. This information will be sent either directly to you by Direct Traveller Ltd and companies under our control or on our behalf by third parties. We may also use your email address to send you updates about your account. We may use URL information we collect to help direct advertising to you that is more likely to be of interest to you. If you do not wish to receive such broadcasts from Direct Traveller Ltd or have your personal information used in any of the ways outlined above you may opt out at any time by sending an email to marketing@directtraveller.com or write to our trading address requesting this in writing. You may also manually unsubscribe from email newsletters by choosing this option in the email you have received.

We may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served by Direct Traveller Ltd and / or the site; (b) protect and defend the rights or property of Direct Traveller Ltd the site or the users of.

At present, Direct Traveller Ltd holds its records of Personal Information for all our operations in the UK. You may request to view the information we old about you at anytime by contacting marketing@directtraveller.com or write to our trading address requesting this in writing.

Cookies

A cookie is a very small text file placed on your computer. Cookies help us to:

1. - Understand browsing habits on our website;
2. - Remember you when you return to our website so we can provide you with a tailored experience.
3. - Understand the number of visitors to our website and the pages visited

Most cookies are deleted as soon as you close your browser; these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire.
You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you will not be able to benefit from the full range of our Services and this may affect the performance of our website on your system.

For more information on cookies, including how to setup your browser to manage your cookie preferences, please visit AboutCookies.org.

 

Cookie Name	Description
lstsrc	This cookie is used to remember how you last visited our website
pnum	This cookie is used to remember and display the phone number that best suits your request, to help us provide the best service possible
depair	This cookie remembers the last airport you selected to fly from, so we can remember your choice, and prevent you having to re-enter information
capEmail	This cookie remembers whether you have entered your email, allowing us to prevent further unnecessary requests for your email address
whoson	This allows you to chat directly with us in case you require any assistance on our website.
__utma __utma __utma __utma _#vdf _#uid _#srchist _#sess _#env _#slid _#clkid _#lps wooTracker wooMeta	These cookies are used for our various analytics services. This allows us to gather information that aides in the development of our website and give you the best experience possible.

 

Third Party Cookies

We work with number of 3rd parties who provide personalised adverts on selected 3rd party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. Some of the third parties that may set cookies on our site, and where to find more information about them, are listed below.

 

Third Party	Description
Criteo	We serve personalised adverts on selected 3rd party websites with Criteo. To provide these personalised adverts Criteo use various cookies. No personal details are captured by these cookies. If you would like to opt out from Criteo advertising you can do so here.
Google Adsense	We advertise on Google, using their adsense service. For more information, you can see Google's privacy policy here and you can manage your Advert Preferences with Google here.