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Deciding where to go on holiday can sometimes be a bit like standing in the cake aisle at the supermarket. There’s so much choice and everything looks enticing! If you’re swaying towards the temptations of North Cyprus, Turkey, Oman or Turkey then Direct Traveller can make the decision that little bit easier for you, with an assurance of complete quality.
We take your holiday arrangements seriously and personally. Seriously in that we ensure every aspect of your holiday runs like clockwork. From your tickets arriving on time to your airport transfers running smoothly, and your hotel being up to your expectations. We are there with you every step of the way, as we are serious about being the best at what we do.
We take it personally to arrange the finer details of your holiday so that they perfectly suit your preferences. Whether you are concerned about the location of your hotel room, or the contents of your breakfast, we will go beyond our call of duty to try and ensure your requests are met to their finest. This personal attention is the ethos of our service culture at Direct Traveller. We take it personally that you enjoy your holiday.
We’re coming up to our 10th year anniversary, which marks a proud reflection of the company’s success. In this length of time we have grown a trustworthy and respected reputation as dedicated specialists for tailor-made holidays to North Cyprus. It all started back in March 2003, after the border crossings between the North and South were relaxed, and from this we took the opportunity to pioneer the direct-flight holiday concept to North Cyprus. The rest is history!
Experience and knowledge
Nestled amid the Mediterranean the little region of North Cyprus may not immediately stand out, but we see it differently. Due to the fact our service is exclusive to North Cyprus it has meant that our travel advisors have a first hand knowledge and personal experience of the hotels and resorts. This is what has shaped the foundations of our service, and is also what makes us unique from other holiday providers. If you travel with us then you are travelling with a company that is proud of the culture and beauty of North Cyprus, and wants to share all that it has to offer.
Travelling can be an exciting but also sometimes daunting experience. We hope to make customers feel as comfortable and secure as possible so that they can concentrate on the fun stuff. From the moment you arrive through until your return home you’ll be looked after, with our devoted reps on hand 24 hours a day. All of our reps are experts in their field, unsurpassed in their knowledge of North Cyprus, so you couldn’t be in better hands.
Transparent Customer Service
Awards are a nice touch, but the specialty in our service is truly defined by our bond with the destination itself. With no acquisitions or mergers behind us we have strengthened purely through our customer service, at the same time contributing to the wealth and income of local communities in North Cyprus and boosting eco-tourism. We are not simply selling a destination, but also helping towards its growth and acknowledgement!
Flexibility and Choice
In such a fast paced world flexibility is the most helpful of things when going away. We offer a vast range of flight routes, including over 100 direct flight routes to Larnaca and a comprehensive number of routes via Turkey to Ercan airport. Then there are our direct-flights, which we have been offering from 17 UK main and regional departure points. This gives you the choice that can tailor your holiday to what suits your lifestyle and preferences best.
Money is usually where things get tricky, but not with us. We pride ourselves on being honest and ethical, so when we say that our holidays are great value it’s the truth! Everything you’ll need to pay is explained upfront.
Protection and confidence
The two most important things are that your holiday is protected financially and that the service is of a high standard. We make this a promise, the protection of our company offering our customers confidence and assurance. Firstly, all of our holidays are ATOL protected. Direct Traveller is licensed by the Civil Aviation Authority (ATOL number 5819). This status serves to make sure that your money is fully protected, no matter what happens.
Direct Traveller is also an ABTA member (ABTA member W9805). This ensures that we are in compliance with the standard code of conducts, making sure all our customers receive the most efficient service possible with emphasis on choice, value and quality. This is an extension of our dedication to customer satisfaction.
The National tourist of North Cyprus also recognizes Direct Traveller as a specialist independent Tour Operator to the destination. This relationship and communication with the tourist office has meant that we the most up to date information available from the island. It also means that we can work together to improve our combined services, taking into account all your feedback and then using it to promote awareness about what could be improved in North Cyprus as a tourist destination.
Last, but certainly not least is our After Care. We support our customers right until they return home, making sure that you have consistent peace of mind. Our main concern is that you enjoy your holiday and have the chance to lose yourself in the throws of the unspoilt North Cyprus scenery!