Customer Feedback

Need more information? Call 0208 185 0440 or click here to submit an enquiry



Direct Traveller take your holiday arrangements seriously and personally. Seriously in that we ensure every aspect of your holiday runs like clockwork. From your tickets arriving on time to your airport transfers running smoothly, and your hotel being up to your expectations. We are there with you every step of the way, as we are serious about being the best at what we do.


Awards For Service Standards


We take it personally to arrange the finer details of your holiday so that they perfectly suit your preferences. Whether you are concerned about the location of your room, or the contents of your breakfast, we will go beyond our call of duty to try and ensure your requests are met to their finest.


This personal attention is the ethos of our service culture at Direct Traveller. We take it personally that you enjoy your holiday.


Dont just take our word on it, read what our clients have to say about us:


Relaxing Holidays



Allan and Ros Biddle

We just had to write this email to thank you for all your arrangements with regard to our recent holiday in Northern Cyprus in October/ November 2012.

Everything about it - the wonderful hotel Momento in Istanbul and the Green Holiday Village near Girne, the choice of airline (Atlas), the transfers in Cyprus and the helpful recommendations of your rep made this a memorable holiday break that we will remember for a long time. So often people are ready to complain, but do not readily give credit where it is due. Our whole experience with your company has been without fault and we thank you for this.

PS - the weather was brilliant too!!


 Diverse Service On Holidays

Sandra Bromberg

We have just returned from a wonderful holiday, staying at the Malpas hotel. All your reps were wonderful and helpful and on hand most of the time. We are very pleased we used your company again. Thank you.

Can you tell me if you arrange holidays anywhere else besides Cyprus?

Sharyn & Bryan Marks

We would just like to thank staff at Direct Traveller and the Mercure Hotel in Northern Cyprus for a lovely holiday.

Every thing went smoothly and we had a great time

Catering For All Types Of Travellers Needs

David & Val Cookson

Dear Hisham
I would like to thank you for your assistance in booking the flight back to the UK when we had to return home from North Cyprus on Tuesday 11th September due to an emergency at home. Anyway, thanks again for your kind help and efficiency without which we would have struggled, Val's Mother is recovering well from the emergency operation.

Best Wishes,
David & Val Cookson.


Suzie Utting

For the attention of Guner!

Just to say we had the most wonderful holiday ever. Everything went according to plan, including transfer to and from Larnaca Airport (first time we had flown this direction!) Almond Holiday Village was absolutely lovely, nothing too much trouble for the owners and other staff.  Thank you also Guner for putting through our wedding anniversary reminder on 1st September. We had a lovely bottle of wine and some flowers left for us - first time this has ever happened!
Thank you again - will hopefully be able to go again next year with you.

 best Northern Cyprus holidays service

Mr M Crosto

I feel I must write too you about our recent  holiday in Northern Cyprus at the Ship Inn Hotel.

The hotel was excellent and the staff were very friendly and helpful and our rep Khalid was really good,also your questioniar which I do not normally fill in  was none intrusive.

My wife and I had a very good time and above all it was excellent value for money,we would definetely recommend this holiday to anyone.

PS do you have any brochures for destinations and if so could tou please send me one adress



Jill Gresty

Just to send thanks  for your smooth handling of my above booking at the Denizkizi Hotel. We have been immensely impressed by Direct Traveller.  This is the second time we have booked with you and have received warm and friendly service from you on both occasions.  Our latest booking was made relatively late but you handled it with great efficiency.

Your rep in Cyprus came to see us on our first morning and was understanding that we just wanted to chill out and not take any trips this time.  He was totally charming and assured us that he would be available should we need anything.

The hotel/airport transfers went smoothly and the Denizkizi Hotell was wonderful, as was the weather, for the whole week.

So thank you again Raz and we will be booking with you again next year.


Kath Reid

I recently took a short break with you to Turkey and North Cyprus under booking ref DT/200/XX and would like to thank and compliment on the service that we received. The trip was great value, the transfers, hotel locations, and the car hire, were spot on, and we could not have asked for a better service. Direct Travellers service was absolutely outstanding. Once again many thanks.




Submit an enquiryENQUIRY NOW